Ms Canepari returned my many calls and texts to see houses in a timely manner as I came across listings night and day. The clock didn’t stop for Helen. Even on vacation my concerns were upmost in her mind making me feel as if I were her only client. The partnership of Ms Canepari and Ms Smith is one of true professionals working to their strengths. At all times I knew I was valued and that the relationship with Helen and Karen has developed into friendships that I will truly cherish.
I worked with Charleen Warner from EXIT Cape Realty throughout the process. I couldn't have asked for anyone more pleasant, helpful and patient. I know that when it is time for my condo to be sold we will choose to work with Charleen. I would strongly recommend Charleen to family and friends.
Charleen has provided us with superior customer service, as our real estate agent over several transactions. Perhaps the best way to illustrate Charlene's commitment, knowledge and willingness to go the extra mile, is to review our professional encounters with her. After the passing of my father in 2015, we needed assistance to sell my dad's house in Falmouth. Obviously this was a difficult time for us, but we received a strong reference to contact Charleen Warner, She knows Falmouth and is very conscientious. We are so happy that we followed up on this! Not only did Charleen meet us on short notice, she provided a market analysis and even more importantly directed us to multiple vendors, (people that she deals with on a regular basis), to help provide repairs, maintenance and other services to prepare the house for sale. In a sense Charleen was like a one stop shopping center providing excellent recommendations. Charleen cleverly priced the house to sell and created a bidding war that led to multiple bids selling the house at the highest possible price. The house went on the market, and sold at a premium in about two weeks! Our second business transaction with Charleen was related to a summer rental in Falmouth. Once again, Charleen knew just the property for us locating a rental within walking distance of Surf Beach. Charleen put us in touch with the owner of the property, (we are not sure that there is anyone in Falmouth that Charleen does not know!), and we spent two weeks in a well finished duplex that was perfect for our family. Finally, we decided that we wanted to purchase a home in Falmouth at the end of the Summer of last year. So of course we contacted Charleen! Charleen showed us many properties in Falmouth over a month or so; she was our agent but most importantly our eyes and ears on Falmouth. Charleen's professionalism, patience and drive were key elements in finding us a house in North Falmouth which we ultimately put an offer on and ultimately bought. During the period up to the purchase and sale closing there were some issues, and Charleen stepped in providing advice and experts to help us get through the final issues. After the sale Charleen showed her tremendous commitment and empathy by staying involved with us. Our new property is currently a second house and with winter was upon us we needed help to make sure the house was winterized. Charleen provided us with excellent references for everything from a locksmith to a general contractor, to a snow plow contractor. Again this type of customer service highlights Charleen's commitment to full service for her real estate clients. We see Charleen as one in a million! Charlene is a true professional, loyal and resolute. We are proud to call her our friend. If you are looking to engage an agent who, knows the market, and will, go well beyond the call of duty then by all means please contact her! We certainly will in any future real estate Endeavour.
Kristen Williams made us feel like a priority and she searched for an areas that meet our needs prior to our visit to personally view the different properties. Kristen always responded back to us quickly to any questions we had and if there was something she did not know she would ask others in her office to get answers.
She was helpful, knowledgeable, patient, understanding, and accommodating. Our home was a tough sell. We needed the extra time and effort to make the sale. Mindy gave it her all.
You are patient, hard working, you pay great attention to detail. I'm very thankful, even though it's not Thanksgiving!
We were selling our first house and could not had done it without her. She knew how to reach the public so our house had exposure. Helen made the selling process seam easy even though it's a lot of work.
Both Helen and Karen went above and beyond their responsibility for outstanding salesmanship. They not only sold our house they got the price we were asking too!
Nothing was too much trouble for her to do. And I mean nothing! She was always positive and reassuring, saying it would all turn out all right, and it did! Thanks to Charleen.
She cares for her clients and is very knowledgeable of the local market!!!
Charleen Warner of EXIT Cape Realty helped us make that process incredibly easy by taking my spouse to properties while I was at work. Once we had chosen the house we wanted for purchase the deal just kinda fell into place. We love our new home and have Charleen to thank for making it all possible.
. I met Susan! I had been through 3 real estate agents, looked at countless houses with them, and decided to "go it" on my own. I walked into an open house and met the last of the true old fashioned realtors. . . .you know what I mean. Someone who not only listens to what your looking for but also bothers to have a real conversation with you. . . .not just getting your phone number and e-mail address for their files. She not only spend day after day going to countless more houses with me, she kept me up on rates, texted me on my schedule, and even went to the registry of deeds to find out about a pending foreclosure!! Together, she found me EXACTLY what I was looking for and in my price range! She found me my home, not just a house. . . She found me peace of mind. She puts other agents to shame. Her business practices and ethics are unbeatable in her business. She was so helpful, I now consider Susan my friend, not my realtor!
She is very easy to work with, a great communicator and coordinator. Susan has a professional manor and an amicable personality. Most importantly though, for me, is the fact is she is trustworthy and someone I can respect.
She was very patient with me as I changed my wants and needs in a home several times. I would highly recommend Susan to anyone buying or selling a house!! She goes above and beyond expectations and you can tell that she really cares about her clients and getting them into the house of their dreams!!!
She was absolutely amazing! She was the consummate professional. When the going got tough, she did not falter, instead came up with a plan or a solution, not an excuse. I was kept informed of every step along the way, never once did I feel lost or in the dark with Susan handling the sale of our house. Our house was not an easy sale, there were a lot of challenges with the sale of this house, but Susan's diligence, expertise and knowledge of the current market trends worked in our favor and in the execution of the sale of the house. Multiple times she went above and beyond what I have experienced with the sale of 6 properties with 6 different Realtors. I highly recommend Susan Fung to anyone who wants to sell their property, no matter how big or small. I would enlist her the next time I need a Realtor, without thinking twice!